As a manager in recruitment there will certainly be times when you have to deal with difficult situations and people. For example:

• Dealing with poor individual or team performance
• Managing unhappy client or candidate situations
• Handling peer to peer and team in-fighting
• Recruitment consultants not doing what they have promised you they would

Not many of us like facing conflict but dealing with these situations can really help us develop and grow as managers and leaders. Rather than brush the problem under the table, it’s best to deal with the situation as soon as possible.

Here are some key tips for dealing with these difficult situations:

- Four Steps to Make Each Day Count – Recruitment Training Tips by Nicky Coffin
- How NLP Can Boost Your Results in the Recruitment Industry by Watt Works Consulting
- Twenty Reasons Why LinkedIn Will Be the number one Recruiting Portal of the Future by John Sullivan